# Web Accessibility Statement Trust & Will is committed to enabling every American to create a plan that’s customized to fit their needs, their life, and their legacy. This includes making our website as accessible as possible to everyone, regardless of technology, ability, or impairments. We are actively working to increase the accessibility and usability of our website to provide equal access to all of our users. Our aim is to meet or exceed the requirements of the Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). We have a team focused on increasing accessibility and we have engaged with trusted third parties to assist us in making accessibility improvements as well as auditing our website and identifying opportunities for improvement. Our efforts are ongoing and we will continue to implement improvements over time to meet or exceed WCAG 2.0 AA guidelines. If you need any assistance in using any of the processes found on our site, if you discover any issues or errors, or if you have any feedback or questions about the accessibility of our site, please contact us at [support@trustandwill.com](mailto:support@trustandwill.com) and we will do everything we can to help. ## Website Accessibility Statement for trustandwill.com ### We Value Digital Inclusion In our effort to help provide a fully accessible and optimized experience for our website visitors, trustandwill.com has taken careful measures to help ensure an enhanced user experience, whether the website visitor is using assistive technologies such as a screen reader, magnifier, or other assistive technology to access the website. This website is monitored and tested by [AudioEye](https://www.audioeye.com/), a third-party provider of Web Accessibility testing and monitoring. Results of automated testing are reported to trustandwill.com in the AudioEye platform. Further, to the extent trustandwill.com engages AudioEye for expert review, remediation and user testing by people with disabilities, AudioEye either remediates discovered issues or provides a Source Feedback Report (SFR) for trustandwill.com to remediate the issue. Finally, AudioEye continually improves and refines its existing solutions. ### AudioEye Trusted Certification The Trusted by AudioEye badge represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and, if applicable, expert review, remediation and user testing to increase conformance with Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Success Criteria. AudioEye and trustandwill.com continue to collaborate in an ongoing effort to help maintain conformance with the success criteria and help provide an accessible user experience for all website visitors. **AudioEye certifies that trustandwill.com has engaged AudioEye to help trustandwill.com conform with WCAG2.2 Level, AA Success Criteria.** AudioEye uses the following web browsers and web-based assistive technologies in testing its solutions: - The most recent and immediately prior two versions of any desktop standards-compliant web browser that represents over 5% market share. - Web-Based Assistive Technologies such as screen readers (i.e., JAWS, NVDA, and VoiceOver), magnification, voice dictation, and keyboard-only navigation generally favored by the disability community. ### Web accessibility guidelines Please see more information about [WCAG compliance](https://www.audioeye.com/wcag-compliance). #### Improving the user experience for everyone trustandwill.com has leveraged the Web Content Accessibility Guidelines (WCAG) 2.2 as a reference to help ensure the web content made available from this website is more accessible for individuals with disabilities and user-friendly for everyone. These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). AudioEye references Level AA of these guidelines in helping provide accessibility. ### Feedback Notice an accessibility barrier? Report an issue AudioEye is available to assist website visitors with any issues accessing content and the various services and functions made available across trustandwill.com. Website visitors are encouraged to engage with the Help Desk to report and troubleshoot web accessibility-related issues. ## The AudioEye Accessibility Help Desk Providing Users with a Free and Customizable Assistive Utility In addition to the above-mentioned techniques and strategies, we have provided the AudioEye Accessibility Help Desk that allows website visitors to report accessibility issues. The Help Desk also provides personalization tools that allow website visitors to customize their user experience. ### Core features of AudioEye Accessibility Help Desk **AudioEye Help Desk** - Users can report accessibility and usability-related issues. **Personalization tools** - The personalization tools can be used to customize the visual display of the website. **Page elements navigation** - Users can navigate easily through any page by element or content hierarchy. ### Third-party sites Throughout this website, we may make use of different third-party websites such as Facebook, Google Maps, X (formerly known as Twitter), LinkedIn, Instagram, and YouTube to spread news and information about trustandwill.com's products and services. These websites, which are not controlled by trustandwill.com, may present challenges for individuals with disabilities that we are not able to control or remedy.